ISO/IEC 20000-1:2018 is the international standard for IT Service Management Systems (ITSMS)

ISO/IEC 20000-1:2018 is the international standard for IT Service Management Systems (ITSMS), helping organizations deliver reliable, high-quality IT services aligned with business needs.

Key Benefits:

• Improved IT service quality and consistency

• Streamlined incident, problem, and change management processes

• Strong alignment between IT services and business objectives

• Increased customer satisfaction and trust in IT delivery

• Enhanced operational efficiency and reduced downtime 

Why TUV Limited?

• Skilled auditors with deep IT service management expertise

• Globally recognized and respected certification body

• Comprehensive support from gap analysis to certification

With TUV Limited’s expert guidance, organizations can efficiently achieve ISO/IEC 20000-1:2018 certification, ensuring reliable IT services, business continuity, and long-term digital success.