Course Description
Awareness & Internal Auditing techniques are among the most critical tools for compliance in highly regulated industries.
- This course aims to provide participants with the
required knowledge and skills to
plan & perform an internal audit based on the requirements of ISO 9001: 2015
Quality
Management Systems (QMS) and ISO 19011:2018 guidelines for auditing management
system.
- ISO 9001: 2015 QMS is the latest version of an
international standard designed for
the organizations.
- This training course is designed to guide you
through the principles, requirements
and practices of the ISO 9001 international standard and learn how to contribute
to
the continuous improvement of the management system. It helps in the management
of
Quality related documents such as CAR or non-conformance reporting, customer
complaints and audit trails.This training course is designed to guide you
through the principles, requirements
and practices of the ISO 9001 international standard and learn how to contribute
to
the continuous improvement of the management system. It helps in the management
of
Quality related documents such as CAR or non-conformance reporting, customer
complaints and audit trails.
- A Quality Management System (QMS) is a set of
coordinated activities required to
produce the desired quality of products. This quality should be in conformance
with
specification standards that meet customer requirements in the most effective
and
efficient manner.
- Quality Management‘ is the act of overseeing all
activities and tasks that need
to be performed to achieve a desired level of excellence. This includes
implementing
quality planning, assurance, control and improvement.
Course Objectives:
- Describe the Quality management system
requirements of ISO 9001
- Describe the model of risk-based approach of ISO
9001
- Describe the role of internal audit in the
maintenance and improvement of management systems
- Plan, conduct and report an internal audit of
part of a QMS in accordance with ISO 19011:2018
- The purpose of the training ensures a
comprehensive transfer of knowledge and understanding of internal audit process
based on ISO 9001:2015 requirements and ISO 19011:2018 guidelines for auditing
management system.
Benefits of Implementing ISO 9001:2015:
- Once implemented, quality management systems have the power to affect all
aspects of company’s performance. However, the design and implementation of a
QMS will bring two overarching benefits:
- Meeting the organization’s requirements, which ensures that the company complies
with industry regulations and provisions of services and products in the most
cost-effective way.
- Meeting customer’s needs, which will help to build trust in your company, in
turn engaging even more customers, sales, and profits.
- Other advantages include preventing errors, reducing costs, helping to
communicate a willingness to produce consistent results, improving your
company’s offerings, and ensuring all processes are completely controlled and
defined
- Increased customer satisfaction
Who should attend:
- This course is designed for professionals who are involved in any aspect of
management system but have limited experience, as well as those involved in any
aspect of system evaluation. This includes internal audit of all departments to
evaluate the effectiveness of the implemented management system.
- This course is also suitable for those involved in the planning, implementing or
supervising of an ISO 9001:2015 Quality management system, as well as internal
auditors who are required to perform internal audits for their company’s ISO
9001: 2015 system. They may be management representatives, production managers,
QA executives etc.
Organization Benefits:
- When an organization has fully documented QMS, it meets two important
requirements
- Customer Requirement : It gives the customer confidence in the
ability of an organization to deliver the desired output and provide consistent
product or service.
- Organization’s Requirement: It gives senior management the
confidence that service can be provided at an optimum cost with efficient use of
available resources.
Other than meeting customer and organization requirements, QMS will also help to:
- Set goals for employees
- Build motivation within the company
- Establish a strong vision for the employees
- Set standards for employees
- Fight resistance towards change within the organization
- Improve process control
- Reduce wastage
- Increase market share
- Facilitate training
